During Your Stay
Patient Rights
At Mercy Hospital of Folsom, each patient is entitled to compassionate and professionally competent care delivered with respect for individual dignity. All hospital personnel must comply with specific patient rights. View complete list of
patient rights
.
Family Spokesperson
We ask that one family member be designated as the spokesperson who will communicate with and update the rest of the family. The staff will keep the spokesperson informed of your condition and he or she will be the person that friends and family members can call for updates. This ensures that communication with the family is consistent.
Meals
All meals are prepared on-site and served at approximately the following times:
Breakfast: 8 a.m.
Lunch: Noon
Dinner: 6 p.m.
If you have questions about meal times or selections, please consult your nurse. If you are on a restricted diet, we will provide you with a special menu approved by your physician. Registered dietitians are also available to discuss your diet.
Interpreter Services
Mercy Folsom offers interpreter services to help non-English speaking patients get access to healthcare information and services. Interpreter services are available 24-hours a day, seven days a week. To request interpreter services, please ask your nurse.
Hearing Impaired Services
The hospital offers telecommunication devices (TDD) for the hearing impaired upon request. A list of American sign language interpreters is also available upon request. Your special needs will be identified at the time of admission; however, ask your nurse if you need further assistance.
